Effective Date: 07/25/2023
Welcome to T-Shirt Zoo (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website t-shirtzoo.com (“the Website”) and the purchase of our print-on-demand products. By accessing or using the Website and making a purchase, you agree to these Terms & Conditions. If you do not agree with these terms, please refrain from using our Website.
Product Orders and Payment
- Order Placement: By placing an order on our Website, you acknowledge that you are making a legal offer to purchase the selected product(s). All orders are subject to availability and acceptance by us.
- Payment: We accept payments through various methods as indicated on the Website. You agree to provide accurate and complete payment information when making a purchase.
- Order Confirmation: Upon successful payment, you will receive an order confirmation via email, providing details of your purchase. This email does not constitute acceptance of your order but serves as confirmation that we have received it.
- Order Acceptance: Acceptance of your order and the formation of a contract between you and us will occur when we forward your order to our third-party partner for printing and shipping.
Print-on-Demand Products
- Designs and Images: Our Website may display designs, images, and product descriptions. These visuals are for illustrative purposes only, and the final product may have slight variations in colors and appearance.
- Product Customization: We may offer customization options for certain products. By uploading, creating, or providing any content for customization, you confirm that you have the necessary rights to use that content. You agree not to upload any content that is unlawful, infringing, or offensive.
- Intellectual Property: All intellectual property rights related to the designs, images, and content on the Website belong to us or our licensors. You may not use, reproduce, or distribute any of this content without explicit permission.
- Third-Party Partner: We have partnered with a third-party company for printing the designs on the products and handling shipping. While we strive to maintain the highest standards of quality, we are not responsible for any issues arising from the third-party partner’s actions or services.
Shipping and Delivery
- Shipping Times: Our third-party partner will handle the printing and shipping of your orders. While we provide estimated delivery times during the checkout process and in the order confirmation email, actual shipping times may vary depending on your location and product availability.
- Shipping Address: You are responsible for providing accurate and complete shipping information. We will forward this information to our third-party partner for order fulfillment. We will not be liable for any delays or failed deliveries due to incorrect addresses.
- Delivery Issues: If you encounter any problems with your delivery, please contact us, and we will work with our third-party partner to resolve the issue promptly.
Returns and Refunds
- Returns: We want you to be satisfied with your purchase. If you receive a defective or incorrect product, please contact us within [number of days] days of receipt to initiate a return process.
- Refunds: Refunds for eligible returns will be processed in accordance with our Return Policy. Please allow [number of days] days for the refund to reflect in your original payment method.
Website Use and Content
- Prohibited Activities: You agree not to engage in any illegal, unauthorized, or harmful activities while using the Website. This includes, but is not limited to, attempting to gain unauthorized access to our systems or interfering with the Website’s functionality.
- User-Generated Content: If you submit any user-generated content on our Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and distribute that content for promotional and marketing purposes.
Limitation of Liability
- No Warranty: We make no representations or warranties regarding the accuracy, reliability, or completeness of the Website’s content or the products offered. The Website and products are provided on an “as is” and “as available” basis.
- Indirect Damages: We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or any purchased products.
Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Website after the changes will constitute your acceptance of the updated Terms & Conditions.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions or your use of the Website, please contact us via our contact page : https://www.t-shirtzoo.com/contact/.